Privacy Policy
Last updated: April 2026
This Privacy Policy explains how Italian by Lara (operated by Dr Teresa Lara Pugliese) collects, uses, and protects your personal information when you visit italianbylara.com or contact us directly.
1. Who we are
Italian by Lara is a private Italian language and culture coaching service operated by Dr Teresa Lara Pugliese, based in Edinburgh, United Kingdom. You can contact us at contact@italianbylara.com.
2. What information we collect
We may collect the following personal information:
- Your name and email address, when you contact us directly
- Your phone number, if you contact us via WhatsApp
- General usage data (pages visited, time on site), collected anonymously via analytics tools if enabled
We do not collect sensitive personal data. We do not use automated decision-making or profiling.
3. How we use your information
We use your personal information only to:
- Respond to your enquiries and book discovery calls
- Deliver your coaching programme and related materials
- Send you programme-related communications (never unsolicited marketing)
4. Legal basis for processing (GDPR)
If you are based in the European Economic Area or the United Kingdom, our legal basis for processing your personal data is:
- Legitimate interest — to respond to your enquiry and provide the service you have requested
- Contractual necessity — to deliver a coaching programme you have purchased
- Consent — where you have explicitly agreed (e.g. cookie consent)
5. How we store and protect your data
Your data is stored securely. We do not sell, rent, or share your personal information with third parties, except where strictly necessary to deliver the service (for example, a video call platform such as Zoom or Google Meet).
We retain your data for as long as necessary to provide the service or as required by law. You may request deletion at any time.
6. Cookies
This website uses a small number of cookies to ensure it functions correctly and to remember your preferences (such as your cookie consent choice). We do not use advertising or tracking cookies.
You can control and delete cookies through your browser settings at any time. Refusing cookies will not affect your ability to use the site.
7. Third-party links
Our website contains links to external sites (YouTube, Facebook, LinkedIn, WhatsApp). We are not responsible for the privacy practices of those platforms. We recommend you review their privacy policies separately.
8. Your rights
Under GDPR and UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at contact@italianbylara.com.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.